Thursday, December 27, 2007

Reaching us by Phone

We can be reached by phone through our Skype number: (781) 328-2742

This appears to confuse most people so here is a not-so-short comment on the subject:

We have a Skype account and obtained a Massachusetts based number to make it easier and cheaper for all those still in America to continue to call us. If you can make a call to Massachusetts, you can call us. There is no secret or magic involved - pick up the phone, dial the number as you would anyone else's, and voila! if we are available, we will pick up. If not, we have voicemail.

The only things that you need to worry about are these:

a) The Time - keep in mind that we are 6 hours ahead of the Eastern Seaboard so any calls after 4pm EST will go directly to voicemail as I have had to turn on the Do Not Disturb function to stop the 1-3am wake up calls.

b) Skype is a computer based phone system so the best connections are with those who also download Skype to their computer and get a cheap Radio Shack headset or the more costly USB handsets. A standard land-line to computer call will have some issues like drop out and echo, all of which will be made worse as the number of users online goes up. So far, the best reception I have had is with calls made from the States or made by me anywhere in the 7pm - 7am EST range. What does this mean? It means you should all download Skype immediately and at least enjoy the Chat function if a headset purchase is not in the near future :)

This is our only tool for live communications and it would be great if more people would utilize this. Not only is it great to hear a familiar voice - even if only a short voicemail - but the chat sessions are like live IMing that you can keep a running history of (if you so wish) and is the easiest method of getting a hold of us since Skype runs 24/7 on the set up in the living room...unlike email which is on the computer in the study, a room I rarely get to see lately. If you write a chat entry, we get an instant notification that there is a new even awaiting our attention. The beauty of this function is also, of course, the obvious fact that you can write any time you want to without worrying about the reception factor and we will respond as soon as we see it.

Yes, I know this sounds like email to most of you but it isn't. There are no security settings or ISP issues that block messages to and fro...in simplistic terms, you type...we read...we type back.

So even if you do not want to download Skype for the calling ability, it would be a great way to keep in touch via the chat ability.

For more detailed information, and to download, please visit www.Skype.com

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